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عربىZhejiang Jiatai Laser Technology Co., Ltd.
From front to back, we are running through the service system
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- Time of issue:2021-04-26 11:47
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(Summary description)pre-sale service
Through the Internet, telephone, letter, door-to-door service and other communication channels, we provide various process solutions for potential customers free of charge, including technical consultation, sample cutting, equipment selection, and customize and make corresponding adjustments according to customer's special requirements. Headquarters Equipped with a well-equipped intelligent exhibition hall and a professional welcome team, it can provide customers with on-site visits and inspection reception, on-site machine testing, sample service at any time for proofing and sample mailing. To
From front to back, we are running through the service system
(Summary description)pre-sale service
Through the Internet, telephone, letter, door-to-door service and other communication channels, we provide various process solutions for potential customers free of charge, including technical consultation, sample cutting, equipment selection, and customize and make corresponding adjustments according to customer's special requirements. Headquarters Equipped with a well-equipped intelligent exhibition hall and a professional welcome team, it can provide customers with on-site visits and inspection reception, on-site machine testing, sample service at any time for proofing and sample mailing. To
- Categories:Technology center
- Author:
- Origin:
- Time of issue:2021-04-26 11:47
- Views:0
pre-sale service
Through the Internet, telephone, letter, door-to-door service and other communication channels, we provide various process solutions for potential customers free of charge, including technical consultation, sample cutting, equipment selection, and customize and make corresponding adjustments according to customer's special requirements. Headquarters Equipped with a well-equipped intelligent exhibition hall and a professional welcome team, it can provide customers with on-site visits and inspection reception, on-site machine testing, sample service at any time for proofing and sample mailing. To
Installation and commissioning
Provide customers with a complete set of equipment operation instructions, including installation guides, maintenance guides, unloading guides, training guides, etc. While delivering the equipment to customers on schedule, we will send technical service engineers to install on site. Provided that the user has the spare parts for installation and commissioning, the technical service engineer will complete the orderly installation and commissioning of the equipment for customers to use within 1-2 days. After delivering the equipment, inspect the machine usage on site. Assist customers in planning and designing production sites according to the actual conditions of water, electricity and gas to meet the requirements of equipment use;
Technical Training
Free technical training is provided. After installation and commissioning at the user site, 1-2 operators and maintenance personnel on the user side will be trained. The training content includes laser principle, equipment structure, process description, equipment maintenance, laser safety protection, operating procedures and simple troubleshooting, etc. After passing the training, a certificate of completion will be issued. Effectively ensure the safety of machines and operators.
After-sales service
Provide users with a full range of after-sales services
Commitment: The equipment shall be repaired for 1 year from the date of installation and commissioning. (Excluding: optical lenses, cutting nozzles, etc., equipment damage caused by incorrect operation, natural disasters, force majeure, private changes, etc.), such as equipment damage failure, the company promises to provide users with solutions within 24 hours. After the equipment warranty expires, maintenance services will be provided for life.
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